Culture eats strategy for lunch, claimed Peter Drucker.
Like the proverbial drunk searching for his keys under the light—rather than in the dark place where he dropped them—most managers search for business success under their strategy rather than in their culture.
Organizations are always tempted to impart culture as a lesson. Mission, vision, core values, rules of behavior, and other imperatives are dutifully presented as culture pillars. However, leaders would be better served heeding Ralph Waldo Emerson’s warning, “What you do speaks so loudly that I cannot hear what you say.”